Technoparktoday.com>> Jan 2014: Tata Consultancy Services, the leading IT services, consulting and business solutions organization, announced that it has been recognized for the second year in a row by Everest Group as a Leader and Star Performer in insurance application outsourcing.
The report, “IT Outsourcing in Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2013,” recognized TCS for its delivery capabilities, including scale, scope, domain investments, delivery footprint, and buyer satisfaction.
TCS was named a Leader, the highest rating according to Everest Group’s PEAK Matrix™ framework, on the basis of overall market success and delivery capability. While market success was based upon annualized contract value, delivery capability was measured by the ability to deliver services successfully along the five sub-dimensions of scale, scope, domain investments, delivery footprint, and client satisfaction. TCS was also awarded the Star Performer rating based on year-on-year movement on the PEAK Matrix™ and top performance in both market success and capability advancement.
In the report, Everest Group analyzed the capabilities of 20 leading AO service providers, specific to the global insurance sector. These providers were mapped on Everest Group’s Performance, Experience, Ability, Knowledge (PEAK) matrix, a composite range of distinct metrics that measures each provider’s capability and market success.