IBS has developed IT solutions across all functional areas of the air transportation industry for its customers that include some of the worldâ€™s best airlines, busiest airports, leading cruise lines, top oil and gas companies, travel distributors and hotel groups. The most important and successful of its products has been iCargo, the new generation air cargo management solution co-developed with five major carriers in the year 2005. In 2010, Japanâ€™s All Nippon Airways (ANA) implemented the iCargo platform to manage its entire cargo movement, in what was the first localized version of iCargo in production with all communication and documentation facilitated in two languages- Japanese and English.
IBS had a hat-trick of iCargo implementation in the first week of October 2010, with three iconic customers in three different continents successfully â€˜cutoverâ€™ on three successive days. One of these at Tokyo International Air Cargo Terminal, Haneda, saw the launch of iCargo JTO. This multi-million dollar investment was carried out to cater to the unique needs of cargo ground handling in Japan. During the same year, 14 airlines also switched over to IBSâ€™ solutions for managing passenger reservations, frequent flyer programmes, airline staff travel, crew management, maintenance, repair, overhaul, fleet scheduling and airport operations.
Eleven implementations had a successful closure in the non-airline space during the calendar year 2010, the largest of which was an energy monitoring system for a Dubai-based conglomerate and the first phase of a reservation system at MSC Cruises, one of the worldâ€™s leading leisure cruise companies.
IBSâ€™ iDemand Gateway â€“ an advanced distribution connectivity and reservation delivery platform â€“ was adopted by leading names in the hospitality industry.